Shipping & Returns
|SHIPPING TIME BY COUNTRY||DAYS|
|Netherlands, Belgium, Luxembourg, Austria, Denmark||2-4|
|France, Czech Republic, Finland, Sweden, UK||3-7|
|Spain, Italy, Ireland, Greece, Portugal||3-5|
|Switzerland, Norway, Slovakia, Slovenia, Estonia, Lithuania, Estonia, Hungary, Bulgaria, Romania||3-5|
|Australia, New Zealand, Rest of the world||4-10|
We always strive to provide our customers with high-quality products and excellent service. However, if for any reason you are not satisfied with your purchase, we are ready to accept the return of the item and refund your money.
To return the item, you need to follow these steps:
- Contact our customer support service. You can do this by email or through the contact form on our website.
- Specify the reason for returning the item. This will help us understand what did not meet your expectations and improve our service in the future.
- Pack the item in the original packaging. Make sure that all components and documents are returned with the item.
- Send the item back to our store. The cost of shipping is paid by the customer.
- Upon receiving the item, we will conduct an inspection and refund your money within 7 business days.
Please note that we accept returns only if the item has not been used, is in its original packaging, and is of proper quality. Also, we do not accept returns of items that were ordered specifically for you, such as engraved or customized items.
We thank you for your purchase and hope for a long-term partnership. If you have any questions regarding the return of the item, please contact our customer support service. We are always ready to help you.