FAQS

1. Do you ship to my country?

Yes, we offer worldwide shipping for our products.

2. What payment methods do you accept?

We accept Visa, MasterCard, American Express, and PayPal for payment.

3. How long does the delivery take?

The delivery time depends on your location. Typically, it takes 3 to 10 business days for delivery.

See the Shipping and Returns page for more information

4. How can I track my order?

After your order is shipped, you will receive a notification with a tracking link.

5. Can I return or exchange items?

Yes, we accept returns and exchanges within 30 days of purchase.

6. How can I get a discount on products?

We periodically offer discounts and promotions. To stay updated on our offers, subscribe to our newsletter or follow us on social media.

7. How do I choose the right size?

We provide detailed size charts on each product page to help you select the appropriate size.

8. Do you have physical stores for trying on clothes?

Unfortunately, we do not have physical stores. We operate solely online.

9. How can I contact your customer support?

You can contact our customer support via email at order@citadelcult.com or through the contact form on our website.